Frequently asked questions
- Why don't you have a free plan?
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We have opted in for a 14-day trial. We don't see a point in having a free plan. The tech giants have spoiled us with FREE everything. What we forget is that they have huge investments behind them. Their product becomes you, with your data. We know you might not care, but we do. We don't like that model of business, we don't like advertisements and we don't like taking advantage of our customers. What we like is straight forward business.
- Can I extend my 14-day trial?
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No, the trial is to give you an insight of what you get. By the time you complete your sign up you will have a website for the next 14 days. If you like what you see and how easy it is to use - then you can join us. Otherwise, we will be sad to see you go.
- Can I cancel anytime?
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Absolutely, you are free to cancel at any time you wish. We bill you on a monthly basis. That means the are no long contracts that keep you locked in. In other words you are free to go when you choose to go!
- Do I need a domain?
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You always get a subdomain with us. Technically, no you don't need one. If you have one though we can add it.
- What is a domain & subdomain?
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It gets a bit into technical jargon. www.phaine.com is a domain name. The www. is the subdomain. When you sign up with us you get to a subdomain eg jenny.phaine.com
- Can I add my own domain?
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Absolutely yes!
- But I don't have a domain, can you provide me with one?
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You can purchase your own domain straight from our app.